Free Express Delivery on all orders over $200 within AustraliaAustralian owned and operated since 1996Hassle-Free 60-Day Returns*

Returns & Exchanges

Delivery & Shipping Update

Due to the current COVID-19 situation in Victoria, there are some impacts to our distribution centres working hours which will result in delayed shipping, returns and exchanges.

Please be assured our Customer Service Team are available for over-the-phone and email support from 9 am - 5 pm AEDT Monday to Friday.

Please note: some responses from our team may also be delayed, but be assured your query is important to us and one of the team will be in contact as soon as possible.

For regular updates from Australia Post, click here

We apologise for any inconvenience. 

Store update

Please be advised our Cremorne Store is currently closed, for all returns to this store please contact Customer Service 1300 727 355 or email

Need to return your order for a refund or exchange?


We accept refunds and exchanges for items within 60 days of purchase (28 days for sale items).

Dependent on where you purchased your items please follow our simple process.

Note : If you discover a fault with your item, please call us at 1300 727 355 to arrange your return directly.

Please ensure you have read our returns policy within our FAQs below.

Once your return parcel has been received, your exchange will be processed within 5 - 10 business days.

If a refund is required we aim to process your refund within 10 business days of receipt of garments.

Please be advised that if we are processing your refund to your credit card this will take up to 5 business days to appear on your credit card statement.

RB Sellars strives to provide a seamless customer experience.