Due to the current COVID-19 situation in Victoria, there are some impacts to our distribution centres working hours which will result in delayed shipping, returns and exchanges.
Please be assured our Customer Service Team are available for over-the-phone and email support from 9 am - 5 pm AEDT Monday to Friday.
Please note: some responses from our team may also be delayed, but be assured your query is important to us and one of the team will be in contact as soon as possible.
For regular updates from Australia Post, click here.
We apologise for any inconvenience.
Delivery & Shipping Charges
Domestic orders under $200 will incur a $10 delivery charge for standard shipping or $15 for express shipping.
Free express shipping for orders over $200 within Australia.
Please note when purchasing gift vouchers with other products their amount is not included in the free shipping promotion thresholds.
Delivery is subject to stock availability and payment authorisation.
International shipping is currently only available to the United States of America and New Zealand for $20 AUD.
Where is my order?
Your tracking number is located in the shipping confirmation email you receive when your package leaves our warehouse.
Simply click the following button and enter your tracking number.