Free Delivery on all orders over $200 within AustraliaAustralian owned and operated since 1996Hassle-Free 60-Day Returns*

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Still not found what you're looking for? Contact us via our contact form here. We will normally respond within 24 hours, however, during peek times such as sale periods and new season launches response times may vary.

Contact Us

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Contact our Customer Service Team

Opening Hours: Monday - Friday, 9am - 5pm AEST

Closed: Saturday, Sunday & Public Holidays

Land Line: +61 3 9281 1200

Freecall from New Zealand: 0800 647 899

Fax: +61 3 9415 6744 or +61 3 8820 5085

Customer Service:

Corporate & Embroidery Enquiries

If you have an enquiry,  please contact our corporate team: 

Phone: 1300 727 355 and select extension 2 (during business hours)


General Enquiries

If you have an enquiry, please call our Customer Service Team on +61 3 9281 1200 (during business hours) or email and we will respond within the next 1 - 2 business days. If you need to query an order, please advise us of your order number, name and postcode.

If calling after hours or on public holidays, please leave a message and we will return your call the next business day.

If you are looking for employment with us

We are often looking to fill positions in our Retail Stores and Customer Service Centre. If you are interested in working with us, please send your resume to

If you need help ordering online

Call our Customer Service Team on +61 3 9281 1200 during our business hours.