PROPEL Group Pty. Ltd.

Terms & Conditions of Sale

All customers (whether ordering online, in our shop, via email, via fax, via Purchase Order or via the telephone) are subject to our Standard Terms and Conditions of Sale as detailed below.

General

“RB Sellars” means PROPEL Group Pty. Ltd. trading as RB Sellars Australia (ABN 27 073 129 996).

"Customer" means the person(s), individual, sole traders, company, or any of its principals or employees, organisation, club, business, school, government department or other entity ordering the goods, the subject of this contract.

"Goods" means the goods supplied by PROPEL Group Pty. Ltd.  Reference to “website” means the whole or any part of the web pages located on this webpage (including but not limited to any elements of design, underlying code, text, sounds, graphics, animated elements or any other content).

If you do not accept these Standard Terms and Conditions of Sale, you must refrain from using this website.

We may, from time to time, add or remove information, products or services from this website without notice.  We reserve the right to amend these Terms and Conditions of Sale at any time without notice and we may terminate your access to this website at any time without notice.  Your continued use of this website following such notification will represent an agreement by you to be bound by our Standard Terms and Conditions of Sale as amended.  Where your access to this website is terminated, all disclaimers and limitations of liability set out in these Terms and Conditions of Sale will survive.

By placing an order with us, you are agreeing to accept these Terms and Conditions of Sale.

Other Websites

Our website may contain links to other websites which are owned or operated by third parties.  These links are provided for convenience only and may not remain current or maintained.

We should not be construed as endorsing, approving, recommending or giving preference to these third parties or their websites, or of any information, products or services referred to on those third party websites unless expressly stated.

You link to these websites at your own risk and should make your own enquiries as to the privacy policies of these third parties.

We are not responsible for information on, or the privacy practices of, such websites. We do not permit any linkages to this website without prior written permission.

Prices, Products & Services

Prices shown on RB Sellars website, or any printed materials or quotes for goods, branding, freight and additional charges are inclusive of Australia Goods and Services Tax (GST) and are subject to change without notice and goods will be invoiced at the price ruling at the date of dispatch. 

RB Sellars reserves the right to adjust the final invoice to include freight expense and any additional fees not shown on this website.

All endeavors will be made by RB Sellars to keep the prices current.  Customers will receive an invoice to show correct amounts and freight fees before the order will commence.  

Gift Vouchers & Gift Cards

Please treat purchased gift cards and gift vouchers as cash. They cannot be replaced if lost, damaged or stolen. They cannot be exchanged for cash or the purchase of another gift card/voucher. Customers can redeem them instore, online or by calling our Customer Service Team 1300 727 355. The card/voucher and any balance expires 12 months from the date of purchase. The card/voucher cannot be reloaded. By using the card/voucher you agree to these terms and conditions.

Please note: Promotional vouchers and/or sponsorship vouchers are different to purchased cards/vouchers and will have their expiry date written on them. The full amount of these vouchers must be used in one purchase.

Orders Received

Orders shall only be processed by RB Sellars on the basis of payment of the order in full being made at the time the order is processed.

RB Sellars has the sole legal right to determine to refund, backorder or supply new or replacement items on any order that is delivered with missing or incorrect items.

RB Sellars will always endeavor to deliver all goods as requested on time but are not responsible or legally liable for any delays in delivery to the Customer.

If goods are ordered in specifically to fulfil an order, no returns, changes or cancellations will be accepted.

Changes & Cancellations

If the ordered quantity or product from the Customer is altered after quoting, the price is subject to change.

If goods are ordered specially and manufactured to customer specifications and supplied to these specifications the above mentioned goods cannot be returned for credit.

RB Sellars reserves the right to adjust or amend prices in accordance with any alteration of changes to tax legislated by the Australian Government.

Urgent Orders

RB Sellars is at times capable to carry out urgent orders, but any additional expense incurred will be passed on to the Customer for payment before the order can be processed.

RB Sellars is not in any way legally liable for any goods not arriving at any destination on a due date.

Payment Terms

Payment is required prior to any orders being processed or dispatched.

The Customer must pay for goods supplied according to payment terms on this website.   All deliveries may be suspended or held should these terms not be met at any time.

Intellectual Property

This website and all intellectual property rights, including graphics, logos, trademarks, design, text, icons, the arrangement of them, sound recordings and all software relating to this website, are owned by RB Sellars.  These intellectual property rights are protected by Australian and International laws.

You may view our website and its contents for personal and non-commercial use only and subject to the Copyright Act 1968 (Cth) and similar legislation, you may not in any form or by any means reproduce, modify, distribute, store, transmit, publish or display within another website or create derivative works from any part of this website or commercialize any information obtained from any part of this website without our prior written permission or, in the case of third party material, from the owner of the copyright in that material.

Nothing contained in this website is to be interpreted as a recommendation to use any information on this website in a manner which infringes the intellectual property rights of any person, company or entity. We make no representations or warranties that your use of the information on this website will not infringe such intellectual property rights.

Secure Data

Given the nature of the internet, we cannot guarantee that any data transmission is totally secure.  Whilst we take precautions to protect information, we do not warrant and cannot ensure the security of any information you transmit to us.  You therefore transmit to this website at your own risk.  However, once we receive your transmission, we will take reasonable steps to preserve its security.  If you become aware of any problems with the security of the data or the website, please contact us immediately.

Cookies

We may use cookies to gather data in relation to this website and you consent to us doing so (although you may be able to disable cookies on your web browser).

Privacy Policy

If we collect your personal information we do so in accordance with our Privacy Policy available on this website.  The Privacy Policy explains how we manage your personal information in accordance with the National Privacy Principles in the Privacy Act 1988 (Cth.)

Risk

Risk in the goods shall pass to the Customer at the date of dispatch and the Customer shall if deemed necessary insure all goods that are at its risk.

Clerical Errors

Clerical errors are subject to correction without notification.

Return & Exchange

Australian Customers

We are committed to providing quality products to our customers. If you are not completely satisfied with any part of your order, please return the item to us in its original condition and packaging within 60 days of purchase for an exchange or refund.

Clearance items must be returned within 21 days for exchange or refund.

There is no need to call us before returning goods, simply complete the Returns Form which is on the back of your invoice and post the form with the garments to the following address:

RB Sellars – Returns
25 Marine Parade
Abbotsford, Victoria, 3067

RB Sellars strives to provide a seamless Customer experience. However, if we have made an error with your order or you receive a faulty garment, please call us on Toll Free 1300 727 355 or email us at sales@rbsellars.com.au to arrange free return delivery and an exchange or refund.

If an exchange is required we aim to process your return within 2 to 4 business days.  Please allow 5 to 10 days for delivery by Australia Post. Allow longer for overseas delivery.

If a refund is required we aim to process your refund within 10 - 15 business days of receipt of the garments.

New Zealand Customers

Important:  Australian Customs require you to clearly mark your parcel 'RETURNED AUSTRALIAN GOODS'.

Returned Australian Goods
RB Sellars – Returns
25 Marine Parade
Abbotsford VIC 3067
AUSTRALIA

RB Sellars strives to provide a seamless Customer experience.  However, if we have made an error with your order or you receive a faulty garment, we will reimburse you for the cost of return freight once we have received the goods.  For New Zealand customers please do not hesitate to call our NZ toll free number 0800 647 899 should you have any queries.

Postage reimbursements will be at the same AUD$ rate we quote to ship items to you by Airmail.  Please refer to postage rates in the New Zealand Customers information page. We can only reimburse freight costs by refund to your credit card.

Web Order Delivery - Within Australia

Shopping online not only provides an easier and more convenient way to shop but also allows for faster dispatch of your order.

Orders will normally be despatched from our warehouse in Melbourne, Victoria within 3 - 7 business days of placing your order.  Please allow 5 to 10 days for delivery by Australia Post within Australia, allow longer times for overseas delivery.

 Please see listed below our postage and handling rates for deliveries within Australia. 

Special Offer*

Deliveries within Australia                     Flat rate deal of $10 (for orders under $200)

                                                                    Free postage (when you spend $200 or more)

 

*Delivery deal ends March 31st 2017
 
In the event that we need to send your order over two deliveries you will only be charged once for postage.

If your order has not been delivered within the specified time please contact us via email at sales@rbsellars.com.au or call Toll Free 1300 727 355 or 03 9281 1200.

RB Sellars will endeavor to deliver within the time so specified but in no circumstances will RB Sellars be liable for any loss or damage of any kind whatsoever caused directly by and delay in or failure of delivery.

In the event of any delivery of service to be made by RB Sellars Ltd being delayed by floods, war, accident, fire, perils of the sea or river, transport delays, influx of orders, failure of manufacturers of other suppliers to RB Sellars or any other cause of contingency ceases to affect the same RB Sellars will not be responsible for consequences of any delay in delivery resulting from any cause or contingency.

Web Order Delivery - New Zealand

Please take time to check out our website or call us if you would like to speak to our Customer Service Team.  For New Zealand customers call our NZ toll free number 0800 647 899. 

There is some important information you need to know when purchasing from
RB Sellars.

Payment and Currency Conversion

  • Orders shipped to New Zealand are NOT subject to Australian Goods & Services Tax (GST).
  • Prices quoted on our website are in Australian dollars (AUD) inclusive of Australian GST.
  • At checkout the total amount of your order that is charged to your credit card will NOT include Australian GST.  The amount charged to your credit card will be in Australian dollars and will be converted to the customers’ local currency on the day your credit card provider processes the transaction.

Import Duties and Taxes

The Australian dollar prices quoted on our website does not include additional import duties and taxes that may be imposed by your local Customs Authority.  For New Zealand customers’ further information can be found at www.customs.govt.nz

Web Order Delivery

Shopping online not only provides an easier and more convenient way to buy but also allows for quicker dispatch of your order.

All goods are shipped by Air Freight with Australia Post.  Please allow 15 to 20 days for delivery of your web order.

Please see listed below our postage and handling rates for New Zealand deliveries.

ItemsCost
1 to 2 items $20.00
3 to 4 items $25.00
5 to 6 items $30.00
7 items & over $35.00 plus $3.00 per item thereafter

 

If your order has not been delivered within the specified times please contact us via email at sales@rbsellars.com.au or if calling from New Zealand, call us on toll free 0800 647 899.

Return or Exchange

We are committed to providing quality products to our customers. If you are not completely satisfied with any part of your order, please return the item to us in its original condition and packaging within 60 days of purchase for an exchange or refund.

There is no need to call us before returning goods, simply complete the Returns Form included with every order and post the form with the garments to the address below with the label provided.

Important:  Australian Customs require you to clearly mark your parcel 'RETURNED AUSTRALIAN GOODS'.

Returned Australian Good
RB Sellars – Returns
25 Marine Parade
Abbotsford VIC 3067
AUSTRALIA

RB Sellars strives to provide a seamless Customer experience.  However, if we have made an error with your order or you receive a faulty garment, we will reimburse you for the cost of return freight once we have received the goods. Please do not hesitate to call us should you have any queries.    Postage reimbursements will be at the same AUD$ rate we quote to ship items to you by Airmail and these will be refunded direct to your credit card.  Please refer to postage rates earlier in this section.

If an exchange is required we aim to process your return within 3 - 4 business days.  Please allow 15 – 20 days for delivery.

If a refund is required we aim to process your refund within 10 - 15 days of receipt of the garments. 

Governing Law & Jurisdiction

These Terms and Conditions of Sale are governed by and construed in accordance with the laws of Victoria, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the Courts of Victoria, Australia.

If any provision of these Terms is found to be invalid or unenforceable by a Court of law, such invalidity or unenforceability will not affect the remainder of these Terms and Conditions of Sale, which will continue in full force and effect.

We make no representations that the content of this website complies with the laws of any country outside Australia.

These Terms and Conditions of Sale shall apply to the exclusion of all other, including any terms and conditions of Customer whether on Customers order form or otherwise.

The only contractual terms which are binding upon RB Sellars are those set forth herein or otherwise agreed to in writing by RB Sellars and those which are imposed and cannot be excluded by law.

All other conditions, warranties, representations, statements and obligations, whether expressed or implied which would otherwise be binding on RB Sellars are to the extent permitted by law hereby expressly excluded and negated.

Disclaimer

We make no representations or warranties of any kind, express or implied, in relation to any information, content, materials or products included in this website or to its availability, functionality or performance, except as otherwise provided under any applicable law.

We do not, nor do our officers, employees, agents and other representatives accept responsibility for any loss or damage, howsoever caused (including through negligence or matters outside our control), which you may directly or indirectly suffer in connection with your use of this website or any linked website, nor do we accept any responsibility for any such loss arising out of your use of, or reliance on, information contained on, or accessed through, this website. To the maximum extent permitted by law, we disclaim any such representations or warranties as to the completeness, accuracy, merchantability or fitness for purpose of this website or the information that it contains.

The use of the information on this website is at the Customers’ own risk. To the extent permitted by law, we exclude all liability of us, our officers, employees, agents and other representatives in respect of any injury, loss or damage arising out of, or related to, the use, or inability to use, the information on this website or provided through this website through email. This limitation of liability includes, but is not limited to, compensatory, direct, indirect or consequential damages, interruption of business, loss of data, income or profit, loss of, or damage to property, and third party claims. If any liability is not able to be excluded by law, we limit our liability to the resupply of the relevant information or services.

You agree to indemnify us, our officers, employees, shareholders, agents and other persons involved in the creation of this website from all damages, losses, penalties, fines, expenses and costs (including legal costs) which arise out of or relate to your use of this website, any information that you provide to us via this website or any damage that you may cause to this website. This indemnification includes, without limitation, liability relating to copyright infringement, defamation, invasion of privacy, trade mark infringement and breaches of the Trade Practices Act 1974 (Cth)

Garment Quality

Garment material may differ from time to time in weight and colour. This is considered the norm according to International Standards as colours may slightly vary due to seasonal influences.

Material will always exceed advertised weight but weight variance is common and acceptable.

RB Sellars cannot take any responsibility for garments that appear slightly different as this is acceptable to a degree.

Garment Sizing

Please refer to the separate sizing chart contained within our website.  When the Customer clicks "Accept" on the web site during the ordering process, you are stating that you have read the Terms and Conditions of Sale and fully understand our Terms and Conditions and accept them.

At no time is RB Sellars responsible for customers failing to operate within these terms.

Acceptance of Terms

When the Customer clicks "Accept" on the web site during the ordering process, you are stating that you have read the Terms and Conditions of Sale and fully understand our terms and accept them.

At no time is RB Sellars responsible for customers failing to operate within these Terms and Conditions of Sale.

If you do not accept these Terms and Conditions of Sale, you must refrain from using this website.